Knowledge Base - 2Checkout - How do I create my user name and password?
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How do I create my user name and password?

Answer:

 



The main username of your account cannot be changed, but you can change the password of the main user and create multiple users for your account. To create a new username you will log in using this URL: https://www.2checkout.com/va/ After you have logged in, you will then click the ACCOUNT tab on the homepage. On the ACCOUNT page you will click the USER MANAGEMENT sub tab, then click on + Create Username on the left hand side To change the password of the main user in the Admin, on the USER MANAGEMENT page click the Change Password link.


 

 

User-added image

Creating a username:

 

User-added image
A Username should have Admin - Basic Editing - Financial Read Only & Financial Editing checked off and enabled
NOTE:  There is no need to check off API Access and API Updating
 

Please note: When creating usernames and passwords for your account the following rules will apply.

  • Username: Must be 6 to 32 characters in length and can include letters, numbers and other characters, @, &, %, etc. However, it cannot contain the following characters: < or >. The username must also be available. If a username has been used by another user, or if a username has been used and deleted from your account, you will be unable to use that username.
 
  • Password: Must be at least 8 characters long using letters, numbers, and symbols (except ” ‘ [ ] { } < > ), containing at least:
- One lower case letter
- One upper case character
- One number

 

If you do not know the log-in information for your account, you will need to contact us through the Help Desk or call our Customer Support Center.

Help Desk:
http://support.2co.com/deskpro/newticket.php

Customer Service Support Center:
1-877-294-0273 toll-free in U.S. & Canada
1-614-921-2450 international callers
0871 284 4844 UK and Northern Ireland

For more information about Seller area access continue reading: User Management

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