Knowledge Base - 2Checkout - Home

FAQs

What payout options do I have in my country?

FAQ - August 14, 2013
In this article, you will learn what the payment options are for each country that we do business with.

How do I change/update/add an additional URL or website address?

FAQ - August 7, 2013
After reading this article you will know what to do to change the URL on your 2Checkout Seller account

What payout options do you offer?

FAQ - October 31, 2013
In this article we will discuss all the payment options 2Checkout offers so that you can receive your payment.

Do I have to manually update my customers’ Visa and MasterCard credit card information?

FAQ - October 16, 2014
This article will explain what the account updater is, and how it affects you.

Can I have more than one passback URL?

FAQ - July 31, 2013
In this article, you will learn if it is possible to have multiple passback URL's and how to set the passback URL(s) for your account.

My customers are not being charged shipping. Why not?

FAQ - August 23, 2013
After reading this article you will know what factors can cause buyers to not be charged shipping and the steps you can take to ensure shipping is charged correctly.

Why do I get an HTTP Error 405 on Passback?

FAQ - August 14, 2013
After reading this article, you will know the cause of HTTP 405 errors and troubleshooting tips to resolve the issue.

Why does PayPal not appear as a payment option?

FAQ - July 1, 2014
An explanation of why PayPal may not appear to buyers as a payment option during checkout.

Can I edit the email confirmation?

FAQ - August 14, 2013
This article describes the customization options for the email confirmations 2Checkout sends.

Why are the products from a previous sale still in the cart when I came back to place another order?

FAQ - August 14, 2013
After reading this article, you will understand why you may already have products in your cart when directed to 2Checkout to complete an order.